Handy online resources and tools, including recommended links to visit and save to your Favorites New product videos featuring how-to’s and troubleshooting tips.Notifications of Support Site downtime, maintenance and upgrades The most relevant, top-rated and current product discussions from the ECN Support Community Here are just a few of the highlights you can expect to find by tuning in to and following our Social Support networks on Twitter and Weibo: Available in Chinese worldwide.īy connecting our customers with the latest in EMC product information and of-the-moment technical expertise, we can guide and direct you toward valuable online resources that provide best practices and help resolve issues. With over 9,000 Followers and growing, Weibo provides helpful videos, support-related incentive programs and Ask the Expert events. Available in English worldwide.įollow us at for the latest activities in the Chinese Support Community.

Participate in Ask the Expert tweet chat events and hot support-related programs, like EMC Elect. The Customer Service Innovation Team manages two social media spaces entirely dedicated to providing Social Support to our customers and partners:įollow us at to receive daily helpful tips, videos, expert advice and Support Community discussions on all EMC products. Energy, Climate Action & SustainabilityĮMC’s Social Support Program strives to position EMC as a leader in world-class self-service by delivering engaging support-related content through multi-channel, multi-lingual social media.Storage Automation & Developer Resources.

Modern Storage for Kubernetes and Containers.

Solutions for Microsoft Azure Stack Family.

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